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How to integrate with UKG Pro

A step by step guide detailing how to set up an integration between Ravio and UKG Pro.

Prerequisites

You need to be an Admin in your UKG instance to set this integration up. If you are not an admin please reach out to your

Step by Step Instructions

Step 1 - Find your service domain and customer API key

Log into your UKG Pro instance

Click on the Search bar and enter “Web Services

Copy the following values from the page that just appeared:

  • Customer API key

  • Service domain (which is part of your "Business Intelligence web service endpoint)

Step 2 - Create a service account

Click on the Search bar and enter “Service Account Administration”. Then click the “Add” button on the top right.

Set a username and user email for this service user and note down the username.

Set the permissions of the service user according to the connection flow. The below example is just indicative please refer to the permissions in your onboarding flow.

Click "Save" and then "OK"

The password is now being displayed, please save it in a secure place! This is the only time you will be able to view this password.

Step 3 - Enter the details into Ravio onboarding.

Enter your saved Web Service URL, Service User Name & Password, and the Customer API Key into the Ravio onboarding.