What should I do if my company is changing HRIS?
This guide explains how to switch your HRIS while maintaining a real-time integration with Ravio.
Overview
If your company is moving to a new HRIS, you can migrate your Ravio integration without losing your real-time benchmarks.
Step-by-step instructions
Step 1: Notify your Customer Success Manager
Contact your Customer Success Manager (CSM) to inform them of the change. Provide them with a clear timeline of when you intend to connect the new system so they can coordinate the backend migration.
Step 2: Disconnect the old system
Once the timeline is confirmed, Ravio will delete your existing integration. This clears the path for the new connection while pausing the automated sync temporarily.
Step 3: Connect your new HRIS
Navigate to the Manage My Data > Integrations section in Ravio and select your new provider.
💡Tip: Follow our specific integration guides to ensure we get all the data we need!
Step 4: Data migration and verification
After the new connection is established, Ravio runs an internal data migration to ensure that you do not lose any of the levelling & mapping information in your account, as well as any customisations you have added.
This process typically takes one to two days.
Step 5: Final confirmation
Your CSM will reach out to confirm once the migration is complete and your new integration is live.
You can then log in to verify that your dashboard reflects the data from your new HRIS.